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Shipping & Returns

SHIPPING & RETURNS

 

FULFILMENT & ESTIMATED DELIVERY TIME:

 

All orders placed are picked and packed ready for dispatch within 1-3 full business days. Your order will be dispatched via Sendle or Australia Post from Melbourne Victoria.

Once your order is in transit you will receive an order shipment email with tracking.

All parcels are sent via Sendle courier service or Australia Post regular parcel post and estimated shipping times are 2-7 business days after dispatch. (Dispatch is 1-3 full business days).

 

SHIPPING DELAYS:

 

Please Note: Due to the COVID-19 pandemic it has led to a major surge in parcel deliveries and is causing disruptions to delivery operations so your order may be delayed.

All parcels are sent by our trusted postage partners; Sendle & Australia Post. Honest Gum is not liable for shipping delays that may incur.

In the case that an unforeseen postage delay occurs, the Honest Gum team will help resolve the issue immediately with the chosen postage partner.

*Please note international parcels may be subject to duties and taxes. This is dependant on the countries customs policy and payable by the customer.

 

RETURNS:

At Honest Gum we want to ensure you are 100% happy with your natural chewing gum purchase. In addition to your Consumer Guarantees, should you change your mind for any reason we will happily exchange your purchase providing the following conditions have been met:

  • The items are returned at the customers expense within 7 days of receiving your order.
  • Items must be unopened and in original packaging as purchased.
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